Hosted PBX

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Hosted PBX

Makwaretech provides state of the art Cloud PBX Services (Private Branch Exchange at our remote data center instead of your office) for unified communication system leveraging on its technical know-how to increase productivity and reduce cost. Makwaretech team shall manage & maintain the PBX and deliver uninterrupted connectivity while the customer can focus on growing business without worrying about interruptions in communication.

Advantages of Makwaretech PBX Solution:
  • Zero Investment in Infrastructure – Makwaretech PBX system is compatible with existing infrastructure (Hardware -Desk Phones, Smartphones, Laptops, Desktops & Software’s like Mac, Windows, Android and Lumia etc.) & is hosted in Makwaretech location thereby reducing the location cost as well.
  • Zero Maintenance – SymTEL maintains everything from Hosting, Initial Hardware Licensing, Set Up with regular update and 24×7 Remote Support.
  • Increased Mobility – One unique number for all the communication devices.
  • Dedicated PBX – Unaffected by other tenants hence no fluctuation in speed due to bandwidth and other issues.
  • Scalable Communication continuity as business grows and continuity is maintained even when adding or shifting workspaces.
  • Flexibility of increasing or decreasing dedicated lines as per business needs. License is not based on per user basis but is on bulk users.
  • Customizable IVR and Digital redirection of call.
  • Built in queue management of calls.
  • Integrated Text Messaging / Chat.
  • Video / Web Conferencing included.
  • Provision for forwarding Voicemail to Emails.