Makwaretech provides state of the art Cloud PBX Services (Private Branch Exchange at our remote data center instead of your office) for unified communication system leveraging on its technical know-how to increase productivity and reduce cost. Makwaretech team shall manage & maintain the PBX and deliver uninterrupted connectivity while the customer can focus on growing business without worrying about interruptions in communication.
Advantages of Makwaretech PBX Solution:
- Zero Investment in Infrastructure – Makwaretech PBX system is compatible with existing infrastructure (Hardware -Desk Phones, Smartphones, Laptops, Desktops & Software’s like Mac, Windows, Android and Lumia etc.) & is hosted in Makwaretech location thereby reducing the location cost as well.
- Zero Maintenance – SymTEL maintains everything from Hosting, Initial Hardware Licensing, Set Up with regular update and 24×7 Remote Support.
- Increased Mobility – One unique number for all the communication devices.
- Dedicated PBX – Unaffected by other tenants hence no fluctuation in speed due to bandwidth and other issues.
- Scalable Communication continuity as business grows and continuity is maintained even when adding or shifting workspaces.
- Flexibility of increasing or decreasing dedicated lines as per business needs. License is not based on per user basis but is on bulk users.
- Customizable IVR and Digital redirection of call.
- Built in queue management of calls.
- Integrated Text Messaging / Chat.
- Video / Web Conferencing included.
- Provision for forwarding Voicemail to Emails.